Retail (B2C) Shipping & 14-Day Returns
Shipping Times: Premium lifestyle and leather goods are dispatched directly from our verified European tanneries and artisan workshops. Standard delivery across France and the EU takes 3 to 5 business days.
The 14-Day EU Withdrawal Right: Under EU consumer protection laws, you have a mandatory 14-day right of withdrawal from the day you receive your order. If you choose to return an item, contact us for a secure return label. Items must be returned in their original packaging.
B2B Wholesale Logistics & Cargo Freight
Sourcing Structures: Bulk eco-packaging and specialty grain orders are shipped in consolidated pallets or full 20-foot shipping containers directly from global origin ports to the port of Le Havre, France.
As a registered French SAS, Pathi Tech SAS acts as the Importer of Record. We handle 100% of the customs documentation under the DELTA IE framework. EU buyers benefit from cash-flow neutral Import VAT Auto-Liquidation (ATVAI).
Deposit Structure: Bulk orders require a 50% advance deposit to secure production and logistics pipelines, with the balance due upon customs clearance.